Seeing beyond numbers™
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.
This role sits within LBC Capital, a subsidiary of Laurentian Bank.
The primary focus of the Booking Operations Specialist is to use their deep understanding of the business’ rules and processes to facilitate booking of the transactions in the system. The successful candidate will find solutions to problems and process improvements as well as test and implement them. The Booking Operations Specialist is a self-starter, results driven, and customer focused to meet business performance targets.
As an Operations Specialist, you demonstrate a high level of interpersonal skills and work collaboratively with fellow peers, internal and external customers and business partners while managing a variety of priorities. If you have a high sense of curiosity and adaptability, an ability to communicate well with others, and want to be part of a positive and rewarding team, join us!
Responsibilities
- Work closely with internal teams (Sales, Credit, Legal and Operations) to gain a thorough understanding of the transaction while ensuring compliance to company policies.
- Using high attention to detail, review documentation packages received and key data in the system accurately.
- Gather, analyze and format spreadsheets and data in Excel.
- Find process improvements to gain efficiency in the booking process.
- Write and conduct test scripts for new booking functions released in the system to ensure accuracy and business continuity.
Qualifications
- Post-Secondary education combined with a minimum of 2 years of related experience.
- Ability to multi-task, prioritize, and manage time effectively with a high sense of urgency.
- Ability to proactively assess situations and translate these into results-oriented solutions.
- Proficiency using Excel at an intermediate level.
- Experience with and proven track record of process review and optimization.
- Bilingual (French/English) is an asset
What Laurentian Bank Has To Offer You
The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.
Here are some of the key points of our offering:
- The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
- Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
- Work model: We prioritize a hybrid work model based on business needs.
- Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
- Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.
- Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
- Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
- Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.
We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.
Equity, Diversity & Inclusion
We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground.
Accessibility
Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.
PIPEDA
We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.