Position Title: AR Collections Specialist (software)
Position Summary
The AR Collections Specialist is responsible for the collections of AR from customers. This position is a key member of the Finance team reporting to the Controller. We’re looking for a skilled and passionate individual to join our team to help collect, track, and record payments in an accurate, efficient, and timely manner. You will actively work with our customers to help facilitate the payment process, ensuring that our AR balances are kept timely and that our customers are served well.
Position Type: This is a fixed term, six month contract position.
Location and Reporting: This role is a hybrid/remote role (based in the Greater Toronto Area) with expectation of ability to be in the Mississauga office up to once a week for meetings. This position reports to the Controller.
How you will be contributing
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
- Process payments from customers through Stripe and ACH
- Monitor and collect accounts receivable by contacting clients via telephone and email
- Actively forecast cash collections
- Maintain A/R metrics and KPIs to provide insights into collection health
- Escalate challenges internally, as appropriate, to find a productive path forward
- Support other finance team members
- Lead or participate in other assigned projects
What we hope to find in your background
- 5 or more years of experience with collections and interaction with customers and internal contacts
- Working level experience with NetSuite and NetSuite Advanced Revenue Management
- Intermediate to advance proficiency in Excel and Google Sheets
- Background in understanding complex reconciliations and assisting customers with resolution of challenges
- Experience in a SaaS business is preferred
- Exceptional interpersonal skills
Competencies for success
- Analytical and Critical Thinking: Review and manage data with strong attention to detail; Combine facts with likely possibilities; Articulate and resolve complex problems using data, facts and logic with an understanding of its likely impact to the business
- Quality and Ethics Focused: A recognition of the value of doing things the right way; Have a high sense of integrity and thoughtfulness in your action: bring a strong work ethic and positive attitude to the responsibilities every day
- Written and Verbal Communication: Presents oneself clearly and articulately when speaking, assuring that others fully comprehend the intended message; Uses appropriate grammar tailored to the audience
- Action Oriented: A bias for action; When they see a problem they solve it using their financial acumen, technical savvy and internal processes and resources
- Organizational Commitment: Ability to handle confidential financial and client information appropriately; Ability to follow Texada policies and procedures and adhere to the company’s principles and exhibit their cultural values
Who You Will Be Working For
Texada fundamentally transforms how equipment dealers and rental companies manage their business while enabling growth through high-margin equipment service and rental. Serving a $1.4B global market with double-digit growth, Texada is poised to lead industry disruption through the delivery of its scalable and integrated platform. Texada serves international customers through its presence in the U.S. Canada, Germany, and Australia. Please visit www.TexadaSoftware.com for additional information.
Our Core Values
- Purpose, Passion, and Pride: What motivates us day to day.
- Learning from Innovation: As long as we are learning, we are succeeding.
- Improvement, not Perfection: We are fanatical about improving our products, our processes, our team, our systems.
- Delivering our Long-term Vision Today: We are impatient to bring our vision to life.
- Being PowerfulTogether: We embrace our various strengths and diversity with a firm commitment to being more PowerfulTogether.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.