Flipp is a pre-IPO company on a mission to help shoppers provide for their families by making life more affordable by leveraging technology. We work with the largest retailers and manufacturers in the world to help them transform their businesses and connect them with millions of shoppers through our next-generation digital shopping marketplace. Our award-winning Flipp app is used by millions of shoppers every week to make better purchase decisions and to save 20-40% off their bills.
With the recent increase in costs of living, Flipp’s mission has never been more relevant. Flipp’s Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content. These experiences help Shoppers decide what to buy and where to buy it. Flipp then connects those retailer and manufacturer experiences to millions of shoppers through Flipp’s owned and operated channels.
The Supervisor of Accounts Receivable and Billing will oversee the issuance, recording and collection of customer invoices, ensuring accurate and prompt processing and payment. This role will also ensure timely reporting of data on key KPIs to the management team and have the opportunity to contribute to continuous process improvement.
What You’ll Get The Opportunity To Do
- Invoicing & Billing
- Ensures billings and receivables are correctly processed in a timely manner
- Review all system-generated invoices and manually adjusted invoices by the AR Specialist prior to sending to the customer and posting in ERP, ensuring accuracy and completeness
- Own all manual billing processes related to bespoke agreements and new product lines to ensure invoices are sent by the AR Specialist within 5 business days of the month/campaign ending
- Ensure all customer requests are responded to and all billing inquiries are addressed by the AR team within one business day of receipt
- Act as the main point of contact for complex billing issues, accounting for new revenue streams and dealing with custom billing arrangements by identifying problems and presenting solutions to the Accounting Manager
- AR & Collections
- Oversee the collections efforts and review weekly AR update email shared with customer-facing business partners, proactively stepping in when needed to drive action from either the customer or sales team, involving legal and management where appropriate to ensure that all outstanding accounts are actioned and collected within the defined payment terms
- Ensure cash receipts are entered by the Outsourcing Team and posted by the AR Specialist on a daily basis and provide support as needed
- Identify, document, and implement collections management best practices to ensure collections remain at 30 days
- Proactively, monitor and identify customers with high collection risk, working with legal and sales teams to develop policies and processes to protect the Company from bad debt
- Develop and perform a monthly process to accurately predict expected collections for the cash forecast model
- Monthly Reporting & KPI Tracking
- Perform monthly and quarterly reconciliation processes to ensure the accuracy of revenue and AR balances
- Produce Weekly DSO and AR Health Reports
- Identification and implementation of process improvement and add’l best-in-class KPIs
- Supervisory, Process Improvement, & Ad hoc Projects
- Help develop and implement new systems and internal controls
- Build strong relationships with business partners across the organization
- Support AR team in project and time prioritization
What You’ll Bring To The Team
- 5+ years of experience in the Accounts Receivable field
- Proficient in Microsoft Excel
- Ability to pick up responsibilities quickly and work with limited direction
- Ability to identify and help implement potential process improvements and controls
- Excellent organizational skills and attention to detail
- Ability to work under tight deadlines
- Billing software implementation and Salesforce experience a plus
- Experience working with Great Plains is an asset
Here’s How We Work
From working with top technologies to sending you to industry-leading conferences, we will make sure you have all that you need to expand your knowledge and grow your career. We have a trust-based culture where all team members are empowered to work in the way that’s best for them to thrive.
Our culture is at the centre of all that we do. We have been recognized through numerous accolades over the past three years including Best Workplaces in Canada, Deloitte 50 Best Managed, Best Workplaces in Canada for Women, Most Admired CEO and Top 10 Most Admired Corporate Cultures.
Here’s How To Apply
If you’re interested in working with us on the future of shopping, fill out the fields below and submit your application. While experience and skill sets are valuable, growth potential and attitudes are equally important. If you’re prepared to grow dramatically with your team at a world-class learning organization, consider applying. We understand that the most creative solutions require diversity in thought and life experiences.
Flipp is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We are proud to be a welcoming space for employees, of every background, to bring their whole selves to work with confidence. Flipp is committed to providing appropriate accommodations to ensure our selection process is equitable, and such accommodations can be made available on request. If you require an accommodation, please contact your dedicated recruiter directly.