7 Best Remote First Companies (2024)

In an increasingly digital world, the allure of remote-first companies is undeniable.

With the flexibility to work from anywhere and a dedication to fostering a supportive virtual company culture, these organizations are redefining the traditional workspace.

They place a high value on creating robust communication and collaboration processes, ensuring that employees feel connected, irrespective of their geographical locations.

As remote work becomes more prevalent, certain companies stand out as pioneers, offering unparalleled employee benefits and competitive compensation while maintaining a strong sense of community.

They invest heavily in remote work infrastructure and processes, allowing for seamless operations and providing ample career opportunities to a global workforce.

These businesses not only accommodate remote employees but are structured from the ground up to prioritize a distributed team as a core part of their business model.

Key Takeaways

  • Remote-first companies offer a high degree of flexibility and strong company culture.
  • They focus on structured communication and collaboration processes.
  • These organizations provide comprehensive employee benefits and support global career opportunities.

The Emergence of Remote-First Companies

A modern office with empty desks, laptops, and video conferencing equipment. A sign on the wall reads "Remote-First Company."

As organizations evolve with technological advancements, remote-first companies are becoming a staple in today’s workforce. These companies prioritize technology to facilitate effective remote work, contrasting with remote-friendly businesses that offer remote work as a secondary option. The profound impact of the pandemic has undeniably accelerated this shift in work culture.

Defining Remote-First

A remote-first company operates on the principle that remote work is the default modality. These organizations design their processes and communication models with the assumption that team members are not located in a single office. The infrastructure and company policies are crafted to support a distributed workforce, ensuring equal participation and access to information irrespective of an employee’s location.

Remote-First vs. Remote-Friendly

There exists a key distinction between remote-first and remote-friendly companies. While the former embodies remote work as its core operating principle, the latter often has an established physical office space and may offer the option to work remotely. Remote-friendly businesses typically see remote work as an adjunct to in-office work rather than the norm.

  • Remote-First: Core operations and communication are designed for remote work.
  • Remote-Friendly: Remote work is an option, not the standard.

Pandemic’s Impact on Work Culture

The coronavirus pandemic served as a catalyst in the transition towards a remote-first work environment. Organizations needed to pivot swiftly and adopt remote work to ensure business continuity. This sudden shift highlighted the viability of remote models for even predominantly in-office sectors. In the post-pandemic era, what began as a necessity has solidified into a permanent fixture, as remote-first companies report higher flexibility and often, increased productivity.

Benefits of Remote-First Workplaces

A serene, open office space with modern technology and comfortable seating. Natural light floods the room, creating a peaceful and productive atmosphere

Remote-first workplaces have reshaped the landscape of work by leveraging benefits such as flexibility and increased productivity. These environments cater to a modern workforce looking for dynamic remote work opportunities and work-life balance, attracting top talent from a global pool.

Enhanced Productivity

Remote-first companies often report higher levels of productivity. This is attributed to fewer office distractions, reduced commute times, and the ability to create a personalised work environment that enhances focus. For instance, salesforces have noted that the autonomy provided can lead to a more dedicated approach to tasks.

Work-Life Balance

Work-life balance is significantly improved in remote-first workplaces. Employees benefit from the flexibility to manage home and work responsibilities with greater ease. Not needing to commute affords additional time that can be invested in personal wellbeing or spent with family, contributing to higher job satisfaction rates.

Access to Global Talent

A remote-first stance allows companies to access a vast pool of top talent across the globe. This not only enriches the company culture with diverse perspectives but also allows for continuous operations across different time zones. Businesses benefit from the wide range of candidates that remote-ready platforms like FlexJobs offer during the job search, easing the recruitment process.

Leading Remote-First Companies

A group of remote workers collaborating in a virtual workspace, each equipped with a computer and engaged in productive communication and teamwork

The adoption of remote work has transformed how companies operate, with several organizations emerging as leaders in the remote-first workplace model. These companies have embraced the flexibility and diverse talent pools that come with remote work, setting a standard in company culture and employee satisfaction.

Olo

Olo is a pioneer in digital ordering and delivery solutions for the restaurant industry. Its dedication to a remote-first work environment allows it to attract top-tier talent passionate about revolutionizing how restaurants operate. Their platform services the world’s largest food brands, facilitating seamless experiences for both clients and customers.

Toptal

Toptal prides itself on connecting businesses with the finest freelancers worldwide. With its entire workforce operating remotely, Toptal exemplifies a remote-first dynamic, leveraging a global network of experts without the confines of a traditional office. Its selective vetting process ensures that only the most skilled professionals join their ranks.

Automattic

With popular products like WordPress and WooCommerce, Automattic is a powerhouse in web publishing and e-commerce. Automattic thrives as a 100% remote company, with employees spread out across the globe. They are recognized for their exceptional work flexibility and culture that fosters creativity and innovation from anywhere in the world.

GitLab

As an all-in-one software development platform, GitLab streamlines collaboration for code creation and deployment. Operating fully remotely, GitLab’s workforce spans more than 65 countries, showcasing how remote-first practices can effectively unify a distributed team of professionals dedicated to open-source software solutions.

Zapier

Zapier allows businesses to automate workflows by integrating various apps. As a remote-first company, it places significant emphasis on work-life balance, championing asynchronous communication and deep work periods where employees can work without interruptions, fostering a culture of productivity and well-being.

Buffer

Buffer offers a suite of tools for social media management, helping businesses build their brand and engage with their audience. Buffer not only advocates for remote work but has been fully remote since its inception. They have set a high bar for transparency and employee happiness in a distributed team environment.

Coinbase

Coinbase, a leading cryptocurrency exchange platform, supports a remote-first approach to accommodate its diverse and global team. Coinbase believes that the future of work is not tied to one location and that remote work allows for inclusion of the best talent worldwide, driving innovation in the fintech space.

Each of these remote-first companies showcases a commitment to leveraging technology not only for their product offerings but also for cultivating a productive, balanced, and all-embracing company culture that resonates with employees across the globe.

Company Culture and Community

A diverse group of employees engage in virtual team-building activities, collaborate on projects, and communicate openly in a supportive and inclusive remote work environment

In the realm of remote-first organizations, company culture and community are tailored uniquely to support diverse, dispersed workforces. These cultures hinge on trust and autonomy, embrace diversity and inclusion, and frequently unite their teams through retreats and meetups.

Building Trust and Autonomy

Remote-first companies often establish a culture where trust is paramount, ensuring that remote workers are empowered to complete tasks independently. Firms like Datavant exemplify this by encouraging employees to bring their authentic selves to work which bolsters individual autonomy. Trust manifests through flexible work arrangements and a results-oriented environment.

Diversity and Inclusion

Diversity is a cornerstone of remote-first company culture, promoting inclusivity across geographic, cultural, and social spectrums. These organizations leverage diversity as an asset, formulating policies and programs to ensure all team members feel valued and heard, regardless of their location. Companies actively seeking talent across different places, like The Remote Company, demonstrate a commitment to this inclusive approach.

Team Retreats and Meetups

While digital, asynchronous work is the norm, companies understand the importance of face-to-face interaction for building a cohesive culture. Team retreats and meetups act as vital touchpoints for remote workers to forge personal connections and realign with the company’s mission. An example is Scott’s Cheap Flights, where a fully remote team gathers across the world to strengthen team bonds and foster community.

Communication and Collaboration

The cornerstones of thriving remote-first companies are robust communication channels and efficient collaboration practices. They leverage a tailored mix of tools and strategies to keep remote teams synchronized and transparent, ensuring seamless operations across various locations and time zones.

Effective Use of Tools

Remote-first companies recognize the value of communication tools like Slack for daily conversations and Zoom for face-to-face meetings, ensuring that team members remain connected regardless of their physical location. Particularly, Slack facilitates instant messaging and has become pivotal for real-time collaboration, while Zoom allows for comprehensive video calls, vital for maintaining a personal touch within remote interactions.

  • Communication Tools:
    • Immediate Messaging: Slack
    • Video Conferencing: Zoom

The use of documentation platforms is non-negotiable; these companies invest in systems where documents can be easily accessed, edited, and shared among the remote team. A central repository of knowledge encourages autonomy and reduces the need for constant back-and-forth communication.

  • Documentation Platforms:
    • Accessibility: Cloud Storage Services
    • Real-time Collaboration: Shared Documents and Wikis

Maintaining Visibility and Accountability

To ensure the success of a remote team, establishing clarity around tasks and responsibilities is essential. Visibility into individual contributions promotes accountability and drives productivity. Regular check-ins via video calls and continuous updates on project management tools are part of the rhythm of working remotely.

  • Visibility Strategies:
    • Daily Stand-ups: Short, focused team meetings
    • Progress Tracking: Project Management Software

In fostering accountability, transparent leadership is crucial. Leaders of remote-first companies set clear expectations and provide constructive feedback. They make use of performance metrics and regular reviews to acknowledge accomplishments and identify areas for improvement.

  • Accountability Measures:
    • Feedback Loops: Regular one-on-one meetings
    • Performance Reviews: Quarterly or Biannual Check-ins

Employee Benefits and Compensation

Top remote-first companies are known for offering competitive benefits and compensation packages that align with their mission and company values. These entities prioritize the well-being of their remote employees through various benefits, including health insurance, retirement plans, and stock options, ensuring a robust process for career advancement.

Holistic Health Insurance

Thomson Reuters, a leader in media and information services, offers comprehensive health insurance coverage that supports both physical and mental health, embodying the company’s emphasis on employee well-being. They provide a variety of plans that cater to different needs, ensuring remote employees have access to the care they require.

Retirement Planning

Retirement planning is a crucial aspect of employee benefits. Companies like Salesforce offer retirement plans that include contributions to Registered Retirement Savings Plans (RRSPs), helping employees secure their future. They integrate retirement planning into their career development process, allowing employees to grow personally and professionally.

Stock Options and Incentives

Remote-first companies often provide stock options and incentives such as Restricted Stock Units (RSUs) to align employee interests with those of the company. For instance, GitLab is known to give employees an opportunity to share in the company’s success through equity grants, creating a culture of ownership among its global team. These incentives not only offer financial benefits but also reinforce company values and a sense of community among remote workers.

Remote Work Infrastructure and Processes

In a remote-first environment, the robustness of a company’s infrastructure and the clarity of its policies are crucial for smooth operations. They focus on leveraging technology, implementing comprehensive operational policies, and establishing effective performance measurement to ensure productivity.

Technological Setup

Infrastructure is the backbone of remote work, with companies investing in secure, scalable, and collaborative technologies. A CRM system, often the hub for customer interactions, becomes pivotal in this setup. For instance, Salesforce is renowned for not only providing a customer relationship management tool but also for being a role model in remote work by offering top benefits for a distributed workforce. Tools for workflow management and automation are employed to streamline processes, with companies like Atlassian standing out for their software that enables team collaboration and project tracking.

Operational Policies

Remote-first companies enforce clear policies to define the workflow and communication protocols. These policies are designed to bridge the gap inherent in a distributed team, ensuring that everyone is aligned with the company’s goals. Companies often use open source solutions to build their platforms, like Basecamp, which offers team communication tools that also integrate with many third-party systems. The adoption of these tools and policies supports a transparent and efficient operational environment.

Productivity and Performance Measurement

Measurement of productivity and performance hinges on both qualitative and quantitative data. Entities establish various KPIs (Key Performance Indicators) to track and encourage output, such as project completion rates and customer satisfaction scores. Technology plays a significant role, with software enabling time tracking and workload management. These mechanisms are essential to maintain visibility over remote teams’ performance and ensure accountability.

Career Opportunities in Remote-First Companies

Remote-first companies offer diverse career paths spanning various fields and specializations, each with opportunities for professional growth. From digital marketing gurus to human resource experts, remote work isn’t limited by geography, allowing for a rich tapestry of job roles and career progression.

Remote Job Variety

Remote-first companies are renowned for their wide array of remote positions. Individuals can pursue careers in digital marketing, where they strategize to enhance brand presence from anywhere with an internet connection. Technical support roles are plentiful as well, providing the backbone for seamless operations across time zones. For those with a penchant for nurturing client relationships, customer success positions are critical in fostering loyalty and satisfaction. Human resource professionals, on the other hand, are instrumental in shaping the remote-first culture, ensuring the organization’s greatest asset—its people—are supported and engaged.

Career Growth and Professional Development

Career progression is a cornerstone of remote-first companies. As they value talent and initiative, employees often find ample opportunities for professional growth. Product management roles, for example, allow individuals to lead and innovate, bringing products from ideation to market, all while working remotely. Companies may offer access to online courses, certification programs, and virtual conferences to encourage ongoing learning and development. There’s a clear understanding that nurturing an employee’s professional journey aligns with the organization’s success.

Challenges Faced by Remote Employees

Working remotely comes with its unique set of challenges that companies and their employees must address to ensure productivity and job satisfaction. Despite the perceived flexibility, remote employees often encounter hurdles related to time management and communication.

Navigating Time Zones and Schedules

One pressing issue remote employees face is the coordination between various time zones. Remote work facilitates global collaboration but also demands a level of synchronization. When teams span across continents, finding a meeting time that suits everyone can be a puzzle. For instance, a team member in Toronto may start their day, while their colleague in London is nearing the end of theirs. Employers might use scheduling tools to display overlaps in working hours, ensuring meetings can be attended by all concerned parties.

Creating Clear Communication Channels

Communication is the cornerstone of any successful remote team. The lack of face-to-face interaction necessitates clear and concise communication channels. Misunderstandings can often occur due to nuances in language or the absence of non-verbal cues. It’s imperative for companies to establish robust platforms for dialogue, be it for project updates or casual conversations. These may include:

  • Instant messaging apps for quick questions or updates.
  • Video conferencing tools for more in-depth discussions.
  • Collaboration software for shared work and feedback in real-time.

By streamlining how messages are conveyed and received, remote employees can avoid the sense of isolation and disconnect that might otherwise result from unclear or inadequate communication methods.

The Future of Remote-First Businesses

In the landscape of remote-first businesses, two pivotal elements will shape their progression: the continuous advancement in technology and the establishment of sustainable remote work practices.

Evolving with Technology

Technology remains the backbone of remote-first companies, allowing for seamless communication, collaboration, and project management. Innovative tools are invariably being developed to support remote work, not only making it feasible but also efficient. As digital nomadism becomes more accessible, companies are expected to leverage technologies like virtual reality (VR) and augmented reality (AR) to simulate in-person experiences and cloud-based platforms that ensure data can be securely accessed from any location.

Sustainable Remote Work Practices

Sustainable remote work practices are crucial for long-term success. Remote-first businesses will likely focus on:

  • Employee well-being: Emphasizing a balance between work and life to prevent burnout.
  • Asynchronous communication: Adopting strategies to accommodate different time zones and work schedules, thus maximizing productivity.
  • Environmental impact: Reducing carbon footprints by lowering office space usage and encouraging eco-friendly home offices.

These practices are not just beneficial for employees, but they also contribute to the overall resilience and adaptability of an organization.

Frequently Asked Questions

Navigating the landscape of remote-first companies can lead to many questions for job seekers. This section aims to address common inquiries about permanent work-from-home positions and resources for finding the best remote job opportunities.

Which companies offer permanent work-from-home positions?

Many companies have embraced remote work, with remote-first companies like MailerLite offering permanent work-from-home positions across various roles and functions.

What are some top companies that are fully remote and currently hiring?

Top companies that are fully remote and hiring include firms renowned for their remote-friendly cultures, such as Salesforce and UserTesting, offering a range of opportunities for job seekers.

How do companies support their employees with home office equipment?

Companies often provide stipends or reimbursements for home office equipment to ensure their employees can create an ergonomically sound and productive workspace at home.

Who are the most highly-regarded remote-first tech companies?

Highly-regarded remote-first tech companies include names such as Deel, which has gained recognition for its growth and remote work policies, among others.

What are the highest paying remote positions available to individuals without prior experience?

The highest paying remote positions for individuals without prior experience can be found in customer service, sales, and administrative support, where companies often provide on-the-job training.

Where can I find the best remote job opportunities?

Job seekers can explore websites like The Muse for curated lists of remote-first and fully remote companies that are currently hiring across various industries.